Bad Customer Service: Our Recommended Alternative – Nectar.Breakdowns and Malfunctions: Our Recommended Alternative – DreamCloud Premier.Being Uncomfortable: Our Recommended Alternative – Helix Midnight Luxe.The Mattress Sagging: Our Recommended Alternative – Saatva.Here are the issues and beds we’re including: This article will dive into some of the most frequent customer criticisms, then provide an alternative mattress that might address the issue. While Sleep Number is definitely innovative, the technical aspects of it - along with the fact it is indeed an air mattress (though intended for permanent use) - means it comes with a set of common complaints. The hope is once you find your perfect sleep number, you know exactly how your mattress should feel to enjoy deep sleep. Sleep Number gets its name because each user gets their own “Sleep Number” -a number between 1 and 100 that indicates how soft or hard you like your bed. Their mattresses are actually air beds that hook up to a hose and pump, so you can inflate or deflate the bed to your exact comfort level. Sleep Number is known for their adjustable mattresses that help you find the exact level of firmness you need for a restful night’s sleep.
